Learn how deploying AI platforms in higher education with Microsoft and Cloudforce can help improve outcomes, streamline tasks, and ensure data privacy.
Many leaders in higher education are eager to tap into the vast potential of AI. In fact, 89% of institutions are engaged in AI strategic planning in some capacity.1 They aim to improve student outcomes with personalized learning, streamline administrative tasks for faculty and staff with AI-powered agents, and take advantage of the countless other ways generative AI can help them innovate. Top institutions are already deploying AI platforms in higher education.
Microsoft and our network of partners can support your journey forward with AI. Unlike many publicly available AI tools, a solution built by a Microsoft partner with Microsoft Azure OpenAI Service keeps your AI interactions private, allowing you to stay in control of your institution’s information. It’s also easier to maintain compliance with data privacy laws like Family Educational Rights and Privacy Act (FERPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA).
Bring opportunity to life
Discover the potential of AI to help accelerate learning, prepare students for the future, and improve efficiency.
Microsoft’s commitment to Trustworthy AI means that AI is secure, safe, and private. Students, faculty, and researchers can also select from a wide array of leading models, with popular options from creators such as OpenAI, Meta, DeepSeek, and more, to find the best fit for their use cases.
In a datasheet on accelerating AI innovation, we highlight how our partner Cloudforce has developed the nebulaONE® solution, powered by Azure OpenAI Serviceto simplify access to Microsoft’s most advanced generative AI capabilities. Let’s explore how it empowers institutions to achieve more.
How nebulaONE by Cloudforce aims to bring secure AI to all
Many students and faculty are already using generative AI. But as they adopt their own unsecured AI tools, it creates concerns with IT governance, security, privacy, and data protection, and it limits the ability to scale AI throughout the institution. Cloudforce, a Microsoft Supplier of the Year in 2024, has expertise in building AI solutions to address those concerns, as well as over a decade of experience designing and deploying complex infrastructure and cloud-native apps exclusively on Azure. Cloudforce built nebulaONE on Azure to use its built-in security and privacy features, and the company is engaged with dozens of higher education institutions to fulfill its mission of providing secure AI access for all.
A conversational generative AI gateway, nebulaONE allows students, faculty, researchers, and staff to harness cutting-edge AI models to reimagine learning experiences, accelerate research, protect intellectual property, and drive institutional efficiencies in every department. It includes an intuitive, multimodal chat interface for the AI interactions that are familiar to many, and it provides the ability to develop low-code, task-specific AI agents to drive innovation and efficiency across campus. The nebulaONE platform deploys to your Azure environment, so your data remains private, and you gain the compliance and security protections built into Azure AI services.
Click to enlarge
“We know leaders in higher education are facing pressure to prepare the workforce of tomorrow to succeed with AI, or risk being left behind,” says Cloudforce CEO Husein Sharaf. “We created nebulaONE to address the most pressing needs of educators and students, with a rapid implementation process that securely enables generative AI use at scale. Our campus-wide management layer keeps institutions in the driver’s seat from a cost and governance perspective, while a simple, custom-branded user interface drives user adoption. Our platform provides the foundation for a flexible AI strategy that evolves as new models and capabilities emerge.”
Cloudforce supports institutional leaders wherever you are in your journey, whether that’s exploring AI for the first time or connecting an AI platform to their full data estate. The Cloudforce team can host workshops to help identify early use cases or provide trainings and prompt-a-thons to reinforce best practices and teach you and your colleagues how to develop your own agents. They also offer assistance with change management and strategic communications to drive campus-wide adoption of nebulaONE and the uses that provide the most value for your institution.
The real-world impact of generative AI in higher education
One success story comes from the University of California, Los Angeles, John E. Anderson Graduate School of Management (UCLA Anderson). Leaders at UCLA Anderson had concerns with using public AI platforms, so they looked for a partner who could deliver a secure, private experience that enabled their priority use cases. They chose to adopt nebulaONE because it’s a fully managed platform that deploys in their Azure environment, and within about two months, they launched a generative AI chatbot to support MBA students with their capstone project.
UCLA Anderson leaders sought to develop and deploy a host of AI-powered chatbots for a variety of specific purposes, and Cloudforce validated use cases and provided hands-on training to empower UCLA staff to independently build them with nebulaONE. The school has now deployed bots to help students register for classes and provide feedback on essays, as well as a forthcoming AI-powered agent that will reduce administrative tasks for career coaches so they can spend more time with the school’s 40,000 alumni. Several months after UCLA deployed the platform, monthly active user rates continued to increase rapidly, growing by 485% from December 2024 to January 2025.
UCLA is hardly alone. A growing number of colleges and universities are deploying nebulaONE to harness the power of AI:
California State University, Fullerton (Cal State Fullerton) now provides secure, university-managed AI for all students through TitanGPTas the custom-branded platform is known. They have also started exploring use cases for support solutions, like an agent to streamline HelpDesk support and their IT ticketing system.
London Business School sought to find a cost-effective, scalable AI solution, with access to a variety of AI foundation models. After a brief demo, they quickly began a full deployment to all 6,000 students, faculty, and researchers—the first in the United Kingdom to do so.
Terrgathe chatbot built on the nebulaONE platform at the University of Maryland, acts as a digital assistant and educational resource to help faculty and students brainstorm ideas, analyze data, create study guides, develop lesson plans, and more.
The platform is nicknamed Cwru you have at Case Western Reserve University (CWRU), where the CRWU community can select between AI models like OpenAI’s ChatGPT 4o or 3.5 Turbo, Meta’s Llama 3.2, and DeepSeek R1. CWRU AI uses AI reasoning to analyze images, PDFs, Word, and Excel files, and the community can deploy chatbots connected to specific data sources for departments or groups.
Learn more about what’s possible with AI
These examples highlight how leaders in higher education can quickly and securely implement generative AI to enhance student services, academic offerings, and operational efficiency. Ready to deploy AI at your school? Discover how nebulaONE can make AI accessible by downloading the datasheet from Microsoft and Cloudforce.
Learn more about how to get started with these resources:
1 Jenay Robert. 2024 EDUCAUSE AI Landscape Study. Research report. Boulder, CO, US: EDUCAUSE, February 2024.
GIPHY App Key not set. Please check settings