Today, Addigyan Apple device management vendor, is releasing a new tool aimed at streamlining deploying the Mac for IT teams and MSPs. The company says it offers an Apple-native UI, automated workflows, and real-time updates to create a smoother setup process.
Many types of Mac deployments have traditionally involved manual steps, troubleshooting, and a lack of visibility for end users. Addigy Assist aims to address these issues by offering a new device/new employee onboarding experience that integrates with macOS.
“Most onboarding solutions are either too complex or too rigid, requiring hours of setup, maintenance, and troubleshooting. Meanwhile, end users are left frustrated, confused, and constantly reaching out to IT for help,” said Tim Pearson, Partner at CreativeTech. “With Addigy Assist, everything is easy. Setup was a one-time event that took less than 10 minutes. We were immediately ready to go, giving employees a smooth, transparent experience from day one. We’re no longer wasting time, we have fewer tickets, and we’re making a better first impression for new hires.”
Addigy Assist aims to reduce friction in deploying the Mac for IT teams by automating repetitive tasks and providing real-time setup progress updates. The tool also allows for customization, which could be particularly beneficial for MSPs looking to tailor onboarding workflows for different customers or different types of regulatory environments.
“Addigy has always been focused on creating solutions that make Apple device management simple and familiar for everyone. With Addigy Assist, not only do we streamline Mac setups but also deliver an experience that feels like it was built by Apple,” said Jason Dettbarn, Founder & CEO of Addigy.
Key features included with Addigy Assist:
Apple-native UI: Designed to align with macOS for a familiar experience.
Multi-tenant scalability: Allows IT teams and MSPs to manage deployments across multiple clients or locations.
Real-time progress updates: Keep end-users informed throughout the setup process.
Automated workflows: Reduces manual steps to speed up device rollout.
Smart prompts: Handles common device setup issues like low battery or network connectivity problems.
Custom branding: Enables organizations to personalize the onboarding experience.
Addigy Assist is available now for IT teams and MSPs looking to streamline their Mac deployment processes.
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