Today, Microsoft is introducing Microsoft Dragon Copilotthe first AI assistant for clinical workflow that brings together proven natural language voice dictation and ambient listening capabilities with fine-tuned generative AI and healthcare-adapted safeguards. Part of Microsoft Cloud for Healthcare, Dragon Copilot enables healthcare partners and their customers to unlock new levels of efficiency and care by streamlining documentation, surfacing pertinent information, and automating tasks so clinicians can focus more on their patients and themselves.
Dragon Copilot Partner Resources
Dragon Copilot is bolstered by our collaboration with healthcare industry experts across our extensive global ecosystem of trusted partners. We work with leading independent software vendors (ISVs), system integrators (SIs), and cloud service providers (CSPs) across the globe to help our customers drive better healthcare outcomes.
Unlock new AI use cases with Dragon Copilot
Partnering with Microsoft allows organizations to tap into Dragon Copilot to accelerate innovation and unlock new avenues for future business growth through the Microsoft commercial marketplace.
Dragon Copilot’s trusted AI models are trained on healthcare data, providing a host of AI solution possibilities. Partners can build even stronger healthcare solutions and offerings by leveraging a comprehensive end-to-end toolchain—including Microsoft Fabric, Microsoft Copilot Studio, and Microsoft Azure AI Foundry. Plus, a single integration to Dragon Copilot extends a partner’s AI clinical use cases throughout the entire Microsoft Azure ecosystem, opening new opportunities for innovation and collaboration.
Embrace innovation with responsible AI
Dragon Copilot’s new capabilities are built on a secure data estate and incorporate healthcare-specific clinical, chat, and compliance safeguards for accurate and safe AI outputs. They also align to Microsoft’s responsible AI principles to help guide AI development and use—transparency, reliability and safety, fairness, inclusiveness, accountability, privacy, and security. We remain committed to developing responsible AI by design and ensuring that these technologies positively impact both the healthcare ecosystem and broader society and will share our learnings on this journey with our customers.
Driving better healthcare outcomes together
Our healthcare partner ecosystem is constantly growing, highlighted below are just a few of the more than 30 major partners already working with Microsoft. We’re committed to advancing AI innovation in healthcare together with a diverse partner community that spans regions, partner types, and specialties.
Independent software vendors
Dragon Copilot empowers ISVs with trusted AI models to create innovative AI-powered use cases, along with opportunities for new revenue channels through the extensibility framework. Several of our industry-leading ISV partners—including MEDITECH, ChipSoft, Dedalus, Canary Speech, and Softway—are helping bring Dragon Copilot to life.
Leading U.S.-based electronic health provider (EHR) provider MEDITECH is embedding Dragon Copilot into their Expanse EHR solution to improve clinical workflows.
“We understand the challenges clinicians face today, and Dragon Copilot represents a significant step forward in alleviating those burdens. Integrating this innovative solution directly into Expanse streamlines documentation and ordering processes, reduces cognitive overload, and ultimately empowers providers to deliver superior, more patient-centered care. At MEDITECH, we’re proud to partner on solutions that prioritize both efficiency and clinician well-being.”
—Cathy Turner, Chief Marketing and Nurse Executive, MEDITECH
ChipSoft, an EHR provider serving Dutch-speaking markets, is integrating new healthcare AI applications into their EHR solution HiX using Dragon Copilot to address the growing demand for digital solutions that reduce the workload of healthcare professionals.
“We are excited to bring this cutting-edge AI platform to healthcare professionals, enabling them to work more efficiently and effectively. With the availability of AI in HiX, we take an important step in supporting healthcare professionals with their administrative burden. This helps to keep healthcare accessible despite increasing demand and ongoing staff shortages.”
European electronic medical record (EMR) market leader Dedalus, based in Italy, is integrating Dragon Copilot into their EMR solutions, providing clients with healthcare IT innovations that enhance clinical efficiency and improve patient outcomes.
Additionally, Canary Speech, a US-based leader in voice AI, sees Dragon Copilot as an opportunity to integrate their innovative voice technology with Microsoft’s robust cloud and AI capabilities, driving advancements in early disease detection, mental health assessment, and overall patient care.
“Microsoft’s commitment to working with partners is helping drive digital transformation in healthcare. (The investments Microsoft is making into its partner ecosystem) are helping us transform our business to deliver impactful, human-centered solutions.”
—Henry O’Connell, CEO and co-founder of Canary Speech
French healthcare enterprise resource planning (ERP) system provider Softway provides solutions that focus on the needs of the user, including improving the quality of life of nurses at work, optimizing care processes, increasing organizational efficiency, and improving quality of care.
“We are committed to serving healthcare professionals, designing digital solutions that enable them to make informed decisions, while preserving their well-being and providing quality patient care. Partnering with Microsoft allows us to respond to the major challenges faced by healthcare organizations by providing innovative tools and applications.”
—Sherley Brothier, Chief Product and Technology Officer, Softway Medical Group
System integrators
With powerful AI infrastructure and technology that works across EMRs, Dragon Copilot provides SIs with a strong foundation for new AI use cases and integrations. Our SI partners such as Accenture-Avanade, Kyndryl, and Cognizant, to name a few, are at the forefront of AI innovation.
To boost clinician productivity and provide better patient services, the Accenture-Avanade partnership uses generative AI capabilities powered by Microsoft Copilot for patient medical history summarization, patient response drafting, and intelligent search.
“As a Dragon Copilot partner, we recognize its potential to transform the clinical experience through seamless EHR integration and continuous support for clinicians. In an industry facing staffing shortages and burnout, Dragon Copilot has the potential to alleviate administrative burden, enhance clinician-patient interactions and increase access to care.”
—Tejash Shah, M.D., Managing Director and Global Care Reinvention Lead, Accenture Health
Additionally, Kyndryl—the world’s largest IT infrastructure provider—co-creates solutions to help healthcare organizations reach their peak digital performance.
“Today’s announcement marks a significant milestone in Kyndryl’s commitment to optimizing clinical workflows and improving patient care through ambient listening with advanced AI technology. We’re thrilled to be a Microsoft partner as we work to address clinician burnout and improve the overall healthcare experience. By automating routine tasks, we can help clinicians reclaim valuable time to spend with their patients, bringing the joy back into care.”
—Trent Sanders, Vice President for U.S. Healthcare and Life Sciences, Kyndryl
Cognizant plans to integrate Dragon Copilot into its TriZetto Provider Solutions with the goal to provide their clients with state-of-the-art capabilities to streamline documentation and improve efficiencies.
“This innovative solution represents an opportunity for us to help our clients transform the way they provide care. Dragon Copilot’s integrated AI technologies aim to enhance operational efficiency, reduce clinician burnout, and improve patient care. This partnership with Microsoft will underscore our commitment to driving innovation in healthcare and delivering exceptional value to our clients.”
—Dr. Scott R. Schell PhD MD MBA, Chief Medical Officer, Cognizant
Cloud service providers
Dragon Copilot enables CSPs to reach new markets by leveraging robust AI infrastructure and technology that works across EHRs and EMRs to create innovative service offerings. We’re partnering with trailblazing CSP partners—including CDW, ORdigiNAL, and Clinically Speaking—to boost efficiency in healthcare with Dragon Copilot.
Combined with the power of Microsoft AI, IT solution provider CDW aims to transform the healthcare landscape by providing services that improve efficiency, enable timely decision-making, and empower providers to deliver superior patient care.
“Clinician burnout is a major problem for healthcare organizations and patient experience. Recognizing the strain that clinicians face in their daily routines, we’re proud to partner with Microsoft in the exploration of innovative solutions that address the root causes. By automating routine tasks, clinicians can redirect their efforts toward more critical aspects of patient care.”
—Mike Grisamore, Vice President of Healthcare, CDW
A global value-added distributor based in the Netherlands, ORdigiNAL empowers healthcare organizations with the tools to improve operational efficiency and patient experience.
“At ORdigiNAL, we recognize the critical need for technology that supports clinicians without disrupting their workflow. By partnering with Microsoft on Dragon Copilot, we are bringing an AI solution to healthcare professionals worldwide, helping them improve care quality, increase efficiency, and enhance patient outcomes.”
—Jordy Onrust, CEO and owner of ORdigiNAL
EHR solution provider Clinically Speaking is looking forward to integrating the ambient and generative AI capabilities of Dragon Copilot to advance their documentation solutions and improve healthcare provider office workflows.
“Combining our significant user base with the new AI and ambient recording capabilities from Microsoft, Clinically Speaking is uniquely positioned to deliver the maximum benefit from this new technology.”
—Michael Janas, President of Clinically Speaking
Join our partner ecosystem today
Whether you want to build, integrate, migrate, extend, or sell with Microsoft, we’ll help you grow across our extensive global healthcare channel.
Cyril Belikoff
Vice President, Commercial Cloud and AI
As the worldwide Go-to-Market Marketing leader for Microsoft Solutions and Partner marketing, Cyril Belikoff spearheads a team that drives a multi-billion-dollar business through field sales, marketing, and partnerships. By understanding the challenges faced by their customers, they help to digitally transform businesses through improved efficiency, optimization, and skilling.
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