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Macy’s, Inc. (NYSE:M) 2025 Global Consumer & Retail Conference October 8, 2025 8:10 AM EDT
Company Participants
Thomas Edwards – COO & CFO
Conference Call Participants
Dana Telsey – Telsey Advisory Group LLC
Presentation
Dana Telsey
Telsey Advisory Group LLC
Okay. We are ready to get started. It is 8:10. Thank you very much for joining us here today. I’m Dana Telsey, and I’m thrilled to be joined by Tom Edwards, the COO and CFO of Macy’s. Tom joined just less than 6 months ago, but has obviously been very involved with many consumer brands that sell to Macy’s, that have been involved, whether it’s Wyndham, whether it’s Kraft, whether it’s Brinker. And now at Macy’s, he understands the consumer and the trajectory of what brands do. Like what we said, activating the consumer, exciting the consumer. That’s Tom.
Question-and-Answer Session
Dana Telsey
Telsey Advisory Group LLC
So we know that Macy’s is transforming the company through their Bold New Chapter strategy by strengthening and reimagining the Macy’s nameplate, which is nearly 450 doors. I think accelerating differentiating luxury with both Bloomingdale’s and Bluemercury, and simplizing and modernizing the end-to-end operations. Tell us, since you’ve been there, what do you see as the opportunities for the Bold New Chapter strategy and where you are?
Thomas Edwards
COO & CFO
Thank you, Dana. And first, thanks for having me here. It’s great to be here on the first fireside chat of your first conference with Santander. It’s a real pleasure and it’s an honor. And it’s an honor to be part of the Macy’s team. I’ve been here a little over 3 months now, but I’ve been a Macy’s partner from different brands for over 8 years. So I understand the strength and the power that Macy’s brings, both as a brand and as a business to its partners and



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